Intellectica is seeking a skilled Receptionist to join a modern dental clinic specializing in advanced technologies and innovative techniques. Based in Athens, Greece the selected candidate will be the first point of contact for patients and visitors, ensuring a smooth and positive experience while supporting the clinic’s daily operations.
Key activities and responsibilities of this role include:
- Greeting patients and visitors with professionalism and warmth, ensuring a seamless check-in process
- Handling internal phone calls, messages, and coordination among team members
- Assisting in scheduling, rescheduling, and confirming patient appointments
- Preparing and managing patient prescriptions as instructed by the dental team
- Maintaining the cleanliness and organization of the reception area and waiting room, creating a welcoming atmosphere
- Addressing patient concerns with empathy and professionalism, escalating issues to the appropriate personnel when necessary
- Supporting clerical duties such as documentation, updating patient records, and other related activities
- Any other task that may be required from time to time
Professional experience & qualifications of a successful candidate:
- Previous experience in secretarial and/or administrative support
- Familiarity with CRM tools is highly desirable
- Proficiency in MS Office Suite
- Willingness to work in a rotational schedule
- Fluent in Greek and English
Core competencies of a successful candidate:
- Strong interpersonal and communication skills, with a friendly and approachable demeanour
- Excellent organizational and multitasking abilities.
- Problem-solving skills with the ability to handle complaints calmly and professionally
- Attention to detail and a proactive mindset
- High level of discretion and professionalism
Apply Now
Let's Meet